Shipping

FREE SHIPPING ON ORDERS OVER $75

(3-5 DAY PROCESSING) 

We are located in Tallahassee, Fl. which is where our orders are shipped from. We utilize UPS and USPS as our shipping carriers. After your payment is authorized and verified, please allow 3-5 business days to process your order and ship it out to you.

For orders under $75, rates will be calculated at checkout based on address and order weight.

You will receive an email confirmation containing your tracking number when your order is shipped. Please be mindful that orders placed on Friday will not be processed until the following Monday.

Delivery time will vary depending on your zip code and distance from our warehouse.

If your order has been shipped and you are experiencing a delay in receiving your order please contact UPS/USPS for further information. Unfortunately, we cannot guarantee that your packages will arrive on the listed date once the package is in the possession of the carrier. It is the responsibility of UPS/USPS to ensure that your package is delivered by the listed delivery date. If you have questions about shipping and delivery please send an email to support@hardvelvet.com.